andy
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« Reply #15 on: September 09, 2008, 05:04:47 PM » |
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Sorry I should also have said we have no intention of changing our price or removing any more countries.
What if your suppliers do so?
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Tom
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« Reply #16 on: September 09, 2008, 07:35:56 PM » |
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What if your suppliers do so?
Hi Andy, Thank you for your question. The likelyhood of all suppliers dropping a specific region without a very good reason such as a war would be unlikely. If our suppliers all dropped a region we would try out best to replace the region via another supplier. Kind regards, Tom
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« Last Edit: September 10, 2008, 09:32:56 AM by Dave »
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leighvamessage
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« Reply #17 on: September 09, 2008, 07:55:47 PM » |
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Tom.
What sort of access number do you have to call to generate the callback?
Rgds. LVM.
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Tom
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« Reply #18 on: September 09, 2008, 08:00:11 PM » |
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Hi Leigh,
We dont actually have a access number we initiate the call by calling you and then calling your destination, this can be done via our soon via a sms to our system.
kind regards,
Tom
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leighvamessage
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« Reply #19 on: September 09, 2008, 08:08:17 PM » |
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Hi Leigh,
We dont actually have a access number we initiate the call by calling you and then calling your destination, this can be done via our soon via a sms to our system.
kind regards,
Tom
Do they SMS a normal mobile number or a short code?
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Tom
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« Reply #20 on: September 09, 2008, 08:11:30 PM » |
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Both we have / will have a short code and UK longcode. May I ask why is this important to you?
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andy
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« Reply #21 on: September 09, 2008, 08:20:49 PM » |
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Both we have / will have a short code and UK longcode. May I ask why is this important to you?
One comes out of inclusive allowances, and one does not
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« Last Edit: September 09, 2008, 08:28:24 PM by andy »
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andy
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« Reply #22 on: September 09, 2008, 08:24:17 PM » |
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Hi Andy,
Thank you for your question. The likelyhood of all suppliers dropping a specific region without a very good reason such as a war would be unlikely. If our suppliers all dropped a region we would try out best to replace the region via another supplier.
Kind regards,
Tom
In that case, why not approach your newer suppliers to add all the countries in Africa and elsewhere that are not at war at the moment, but are conventionally cheaper to call than many European mobiles? I do think you might check some terms and conditions though. And we might like to read yours, when they appear.
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« Last Edit: September 10, 2008, 09:40:44 AM by Dave »
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Tom
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« Reply #23 on: September 09, 2008, 08:24:58 PM » |
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Thanks for your feedback on the Short code.
Tom
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Tom
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« Reply #24 on: September 09, 2008, 08:29:12 PM » |
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In that case, why not approach your newer suppliers to add all the countries in Africa and elsewhere that are not at war at the moment, but are conventionally cheaper to call than many European mobiles?
I do think you might check some terms and conditions though. And we might like to read yours, when they appear
Hi Andy There are many other reasons for targeting specific areas including keeping our prices within specific regions and looking at demands in areas which we are targeting however this is beyond the scope of conversations outwith our company. Our T's & C's are indeed being signed off at shall be available on our website for you to view as you should wish. Thanks again for you comments. Kind regards, Tom
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« Last Edit: September 10, 2008, 09:42:23 AM by Dave »
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prion
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« Reply #25 on: September 09, 2008, 09:59:56 PM » |
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The strange thing is that the list does not cover some countries (like Israel, Thailand) that have very low termination rates...
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Tom
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« Reply #26 on: September 10, 2008, 08:35:53 AM » |
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The strange thing is that the list does not cover some countries (like Israel, Thailand) that have very low termination rates...
We do agree Prion, some of these destinations are cheap but in some instances to service these places we may have had to bring in a further supplier which for the volume of calls we had seen initial apatite for may not have covered our costs, also some countries simply stop VOIP telco's from operating as they are working on a phased approach to introduce the technology. As a new company we had to pick our product based on the knowledge that we had at the time and as we grow these things could change. If anyone has any specific questions please email us customer.support@Fizzcall.com we will check back from time to time to see if we can help out with any query. All the best, Tom @ Fizzcall
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Dave
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« Reply #27 on: September 10, 2008, 09:29:47 AM » |
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I do not want to make any comments on this service, but I do feel the need to make a comment about the posting 'style' of members. This is not aimed at any one individual at all, but applies equally to older members (such as andy), and new ones (like Tom), as well as everyone else. My plea is for all members to stop posting 'nested' quotes. These are not necessary, and they make reading a post harder to do. It wastes a lot of mobaholic's and my own time having to tidy such posts, and it detracts from the reading enjoyment of both guests and members alike. It is fine to quote the person to whom you are replying - indeed necessary when other posts have intervened before a reply can be made - but PLEASE do not enclose one quote within another, as this clutters up the forum, and makes posts harder to read and follow. Members' cooperation in this matter will be much appreciated. Thank you. Dave.
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ndiqbal
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« Reply #28 on: September 26, 2008, 05:08:58 AM » |
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Fizzcall to cease on the 10th Oct 2008
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prion
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« Reply #29 on: September 26, 2008, 09:28:27 AM » |
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Important Notice
You may have noticed that today we suspended purchases and sign-ups on the Fizzcall website. This is due to an announcement sent to us today by our main supplier (BT) stating that as of the 10th of October 2008 they will cease to provide the service that we use. This change affects all of their customers, including us.
It is with this disappointing news that we must advise all Fizzcall users that as of the same date - 10th of October 2008 - we will be unable to provide our calling service to any destination. If you have credit on your account, you can still use it until that date; and we will continue to support all our of users until that point.
All the team at Fizzcall are truly sorry about this we do hope to return in the future with a similar offering. We hope you understand that we are just as disappointed as you must be, and we look forward to being able to provide another service to you in the near future.
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