Guys,
I took the £20.50 contract (365 days, Unlimited Mins, Unlimited texts, 1GB data SIM Only):
Last 4-5 days, I had long conversations with vodafone helpdesk
to find out FUP for unlimited mins & texts through chat, helpdesk and email and below information I wanted to share (which may help someone).
1. All the helpdesk guys does not give proper information. Out of 6-7 talks, only one said there is FUP of 6000 mins to calls. but not able to give me the link where it shows this information. He said that it is the telecom companies limit and not Vodafone's limit. Still not clear information.
2. There will be charges if you send texts more than 160 characters. 16p per text. so be careful. This is confirmed.
3. On day-one, I called 07666 numbers for 2-3 secs and got the bill for 6 calls but after fighting with them they have reverted back because I proved that your helpdesk person on first time mentioned that all calls to 01, 02, 03 and 07 (all numbers) free and unlimited. Now noticed that there are charges for calling 07744, 07755, 07666, 070 numbers.
4. They are not able to tell what is this plan called. One said "Red SIM Only Plan". Other said "SIM only iPhone unlimited Plan". Still I do not know what plan it is called.
Can anybody confirm that how many minutes/texts you have used on this plans? and not received any additional bill?
Also I will be happy to know that which services are the best to use with this SIM. First time with Vodafone so I am careful
Thanks & Regards
VJ