Fone Forum

This is the last day that 3 Pre Pay users will be able to use free voicemail.    :'(

From tomorrow it will be charged at 15p per minute.    ???

This has been posted on the forum before, but I felt our readers should be given a fresh warning about it.    ;)

If you wish to disable your 3 voicemail, to ensure you won't forget and pick up voicemail to the detriment of your account balance, you cannot do it from your handset, or on My 3.    :'(

The only remedy seems to be to call customer services on 333, and ask for it to be switched off.    ;)

However, doing this alone does NOT work in my experience, and you need to follow up that call with inputting the following GSM code into your handset:

##002# then send.  This cancels all redirections that may be set up on your mobile.    ;)

I have not yet tested whether this instruction alone will suffice, but I have shared both steps to ensure there should be no failures.

HTH.

I have now done test on this on 2 of my '3' Pre Pay SIMs, and I can now say that the GSM code ##002# does not do the job alone.
Apparently, this cancels all diverts on the 'phone, but doesn't stop the network from diverting calls to your voicemail when your mobile is not switched on.        ;)

I can also share good news about having your '3' voicemail deactivated.  Firstly, this is not an irreversible process, and your voicemail can be switched on again if you change your mind.  This is done almost instantly ( as is the deactivation ) through a free call to 333.        ;)

The even better news is that I have found is that someone calls your '3' number when your mobile is not switched on, they will hear the message: "This number is temporarily unavailable", and the call will NOT be charged to the caller, or come out of their inclusive minutes.  '3' have set it up so that the incoming call appears to other networks as though it has not been answered.        ;D

HTH.

Thanks for information.