Fone Forum

Mobile networks, developments, services, & offers => Network developments => Topic started by: mobaholic on July 25, 2009, 10:38:59 AM



Title: Price changes on Virginmobile
Post by: mobaholic on July 25, 2009, 10:38:59 AM
After the depressing news from Orange pay & go, there follows more from Virginmobile.

I have just received the following email:-

Quote

Important news about your mobile service on phone number: 07XXX XXXXXX

Dear ------,

We hope you’re enjoying your mobile from Virgin Media. We’re just getting in touch to let you know about a few changes to your service.

A nice and simple monthly mobile deal

From 28th September 2009 some of the calls you make will be charged differently. Calls to other mobile networks in the UK will cost 35p a minute (instead of 40p a minute). That’s 5p cheaper! And if you’re calling a UK landline or another Virgin mobile, it’ll cost one simple flat rate of 20p a minute, instead of 15p for the first 5 minutes each day and 5p a minute after that. Calls to our Groupcall service will also be charged at 20p per minute and calls to freephone numbers will cost no more than 15p per minute in the UK. What’s more, you can keep browsing the internet as much as you like for just 30p* a day, any day you use it.

Making calls that last less than a minute

From 22 September 2009, the first minute of any calls you make to UK landlines or UK mobile networks (including mobiles on Virgin Media) will be charged differently. This means that if your call lasts less than one minute, you’ll still pay for one full minute. After that first minute of each call, you’ll be charged the remaining cost of your call per second. All other call types in the UK will continue to be billed the same as they are now.

The great news for you is that our standard costs are now even simpler and better value than before.

To find out more about any of these changes, call us free on 22525 from your Virgin mobile phone.

Keeping tabs on Your Account is easy

We want to make it even easier for you to keep track of what you’re spending. So any time you like, you can check your balance and any payments you’ve made online in Your Account. Just visit virginmobile.co.uk

All in all, there’s never been a better time to be with Virgin Mobile. Of course, as always, when we let you know about any major changes you have the right to leave us… but talk to us first!

We hope you’ll be with us for a long time to come.

Yours sincerely,

Mark Davidson.