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Mobile networks, developments, services, & offers => Network developments => Topic started by: BJ on May 10, 2010, 03:03:26 AM



Title: Vodafone Scrap Fair Use Data Policy from 1/6/2010
Post by: BJ on May 10, 2010, 03:03:26 AM
Vodafone have upset lots of customers by this decision. :o
See second post in this long thread for details of the changes.
http://forum.vodafone.co.uk/topic/57718-mobile-internet-will-the-500mb-allowance-be-enough-for-internet-usage/page__st__160


Title: Re: Vodafone Scrap Fair Use Data Policy from 1/6/2010
Post by: delaro on May 10, 2010, 07:58:10 AM
I like all that grief they've got on their own forum from very own really upset customers...


Title: Re: Vodafone Scrap Fair Use Data Policy from 1/6/2010
Post by: Dave on May 10, 2010, 09:28:11 AM
I like all that grief they've got on their own forum from very own really upset customers...

I wonder if taking out a contract with Vodafone should become certifiable under the mental health Acts of this country?    :-\  ;D



Title: Re: Vodafone Scrap Fair Use Data Policy from 1/6/2010
Post by: mobaholic on May 12, 2010, 10:26:38 AM

Vodafone is set to suffer a backlash from its existing customers as the mobile phone network has announced that it will discontinue its fair use data usage policy which allowed its users to go beyond their stated monthly quota without incurring any additional charge.

The move, which Vodafone described in a post on their customer message boards (http://redirectingat.com/?id=389X622&url=http%3A%2F%2Fforum.vodafone.co.uk%2Ftopic%2F57718-mobile-internet-will-the-500mb-allowance-be-enough-for-internet-usage%2Fpage__st__160&sref=http%3A%2F%2Fwww.itproportal.com%2Fportal%2Fnews%2Farticle%2F2010%2F5%2F9%2Fvodafone-adopts-hardline-stand-fair-data-usage%2F%2318), will come in force from the 1st of June as part of a new "out of bundle" charge which it claims, will make it "fairer for everyone" and protect their network from data abuse.

They will also simultaneously introduce a real time notification system which will allow customers to be in control of their expenses and see how much data they've used in a given time frame.

Many users have vented their frustration and anger at the move by Vodafone which could potentially see it lose a number of mobile phone users within weeks because the change is a pretty big one to the terms and conditions of the user's contract.

That said, Vodafone argues that their existing Pay Monthly Terms and Conditions already allows them to charge for any usage beyond the Fair Usage limit.

That charge will be up to £5 for every 500MB after the first 500MB and those without a monthly bundle will pay 50p for every 10MB after their first 25MB.

Source:-   here (http://www.itproportal.com/portal/news/article/2010/5/9/vodafone-adopts-hardline-stand-fair-data-usage/#18).



Title: Re: Vodafone Scrap Fair Use Data Policy from 1/6/2010
Post by: BJ on May 13, 2010, 02:18:44 AM
A thread already exists on this subject. ;)

http://www.foneforum.co.uk/index.php/topic,1418.0.html


Title: Re: Vodafone Scrap Fair Use Data Policy from 1/6/2010
Post by: mobileman on May 13, 2010, 09:35:43 AM
A thread already exists on this subject. ;)

http://www.foneforum.co.uk/index.php/topic,1418.0.html

Thanks BJ.  The 2 topics are now merged.   :)



Title: Re: Vodafone Scrap Fair Use Data Policy from 1/6/2010
Post by: mobaholic on May 13, 2010, 10:11:04 AM
Thanks BJ.  The 2 topics are now merged.   :)

The picture seems to be changing daily !        :o

Accoring to this (http://www.itproportal.com/portal/news/article/2010/5/11/vodafone-wont-be-charging-excessive-use-after-all/#13) article, Vodafone have now had a temporary change of mind !        ::)