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Title: Talk Talk Win The Wooden Spoon Again. Post by: BJ on January 23, 2012, 04:41:43 AM "You voted in your thousands for the company with Britain’s shoddiest customer service in 2011 and the winner — for the second year running — is TalkTalk. More than one in four of all votes cast were for the home phone and internet provider. HM Revenue & Customs was second and Spanish bank Santander was third. TalkTalk became the first company to win Money Mail’s Wooden Spoon Award in consecutive years. In the past, a winner has taken the wooden spoon as a wake-up call and improved its customer service. " Read more: http://www.thisismoney.co.uk/money/bills/article-2084868/Customer-service-TalkTalk-gets-Wooden-Spoon-award-AGAIN.html#ixzz1kFWYet4m |