Early Cancellation Fees For Landlines etc To Be Significantly Reduced.

[BJ]

Ofcom have announced that charges that consumers face for leaving their landline phone contracts early will be cut by as much as 85 per cent.

See: http://www.ofcom.org.uk/media/news/2010/06/nr_20100617 for full details.

[ganjbakhash]

Ofcom have announced that charges that consumers face for leaving their landline phone contracts early will be cut by as much as 85 per cent.
See: http://www.ofcom.org.uk/media/news/2010/06/nr_20100617 for full details.

That is Good news as I was planning to move my land line! 

[delaro]

John, let's have more news like this one 

[srikanth.nuli]

I wish the monopoly of some operators / network providers will bring down their knees to provide more reliable services to the customers.

As long as the customers were ridiculed into high contract termination charges one will not try to end his contract, now a days Ofcom (mostly called as toothless watchdog) is unveiling stringent measures.

Why not they take similar steps for broadband termination charges as well if a customer would like to end his contract?

[srikanth.nuli]

Dear Members,

Does anyone know why some countries operate in the way that is similar to the UK market of offering broadband, landline, TV packages and someother household requirements via contract means? This way even though the customer is unhappy with the services they are offering cannot migrate to another provider owing to the high termination charges of the contract.

Any views from the members here, why is this happening here?

Regards,
Srikanth.

[BJ]

Note before cancelling only the big 3,s  timescale for complying has been announced,although others most follow suit or face penalties.

" TalkTalk introduced its new charges on 1 June 2010 (except for its Tiscali brand, where charges will change on 1 November 2010). Virgin Media and BT will introduce the new charges in October 2010."

Talk Talk does cover its combined essentials phone/broadband service as does Virgin Media.

With Talk Talk you might be worse off then before depending on how long you have to go,as their previous practice was to cap early termination at £70.

No doubt they will all raise other prices in due course to claw back loss of revenue.

[BJ]

That is Good news as I was planning to move my land line! 

Are you with BT ?

See: http://www.foneforum.co.uk/index.php/topic,1494.0.html

[BJ]

Just a reminder that some cheaper cancellation charges come into play in October 2010.