"You voted in your thousands for the company with Britain’s shoddiest customer service in 2011 and the winner — for the second year running — is TalkTalk.
More than one in four of all votes cast were for the home phone and internet provider. HM Revenue & Customs was second and Spanish bank Santander was third.
TalkTalk became the first company to win Money Mail’s Wooden Spoon Award in consecutive years. In the past, a winner has taken the wooden spoon as a wake-up call and improved its customer service. "
Read more:
http://www.thisismoney.co.uk/money/bills/article-2084868/Customer-service-TalkTalk-gets-Wooden-Spoon-award-AGAIN.html#ixzz1kFWYet4m
