"Industry regulator Ofcom has said it will not investigate Orange’s controversial pay monthly price hike as it is ‘not likely’ to breach legislation.
The regulatory authority had been contemplating an investigation into the operator after Orange announced in November that it was increasing its pay monthly contract prices by 4.3% from 8 January 2012.
Orange left customers outraged after it informed them of the changes via text.
The operator said rising inflation was behind the decision but pointed out that the hike was below the 5.4% Retail Price Index measure of inflation, which tracks the changing prices of commonly used goods and services.
Speaking to Mobile, an Ofcom spokeswoman said that while it acknowledged ‘many’ consumers felt unhappy with the changes, it did not believe there was a case to answer."
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http://www.mobiletoday.co.uk/News/13634/Ofcom_dismisses_probe_into_Orange_contract_price_rise.aspx
