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Author Topic: GT Mobile Smart 20 is being replaced by Smart 15 it's only a name change  (Read 3230 times)
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hussain1988
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« on: January 05, 2015, 01:14:37 PM »

GT Mobile Smart 20 is being replaced with Smart 15. Smart 15 will offer you unlimited calls & texts and data.

A text message I got from them.

It's just a name change to be in line with the 15 price look like its permanent now.

For people who don't know data is unlimited 4G (5GB) then it veries  from 2G to 3G from my experience it stays on 3G when you has used up all your 4G data

Thanks GT mobile.
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djyhkr
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« Reply #1 on: January 05, 2015, 10:19:06 PM »

Message I received says data is 6GB
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hussain1988
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« Reply #2 on: January 06, 2015, 01:18:00 AM »

Your right it did say 6GB but then I called customer service they did they confirm its unlimited data 6GB probably means 4G data then veries between 2G / 3G
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Graham
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« Reply #3 on: June 17, 2015, 09:12:31 PM »

Oh dear  Sad GT Mobile have just sent me a text stating that my ' current Smart 15 plan will be auto renewed at GBP 15 with 2000 minutes, unlimited SMS and 3 GB of data.'   Angry...I have just checked their website and these are now the confirmed allowances for the Smart 15...Definitely time to port out!!!
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hussain1988
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« Reply #4 on: June 18, 2015, 01:44:40 AM »

Oh dear  Sad GT Mobile have just sent me a text stating that my ' current Smart 15 plan will be auto renewed at GBP 15 with 2000 minutes, unlimited SMS and 3 GB of data.'   Angry...I have just checked their website and these are now the confirmed allowances for the Smart 15...Definitely time to port out!!!

Graham I will port out for my wife.

I am the one who complained to the advertising standards authority about the smart 15 bundle they where say unlimited minutes which was misleading we where only given a certain amount of minutes which was 5000 they did not state that on there website only stated that Calls are rounded up to the nearest minute for the purpose of calculating remaining allowance on the terms and conditions for the bundle.

They reduced the minutes to 2000 minutes and 3GB of 4G data which we use to get 6GB of data rather then reducing the minutes they should of kept it as 5000 minutes.

The problem I had was I finished my 5000 minutes smart 15 then it would say I'm out of credit then I call and get more minutes then I was told there is an fair usage policy.

Messed up or what big time.


Vectone 10 unlimited everything but it's 3GB 3G data then it veries between 3G to 2G no 4G tho at least we are not lied to
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