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Author Topic: Lycamobile UK not obeying roaming regulations  (Read 45 times)
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davegr
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« on: June 19, 2017, 10:16:04 PM »

Hi all,

It seems Lyca Mobile UK is choosing to deliberately ignore the spirit and wording of the recently implemented roaming regulations. Checking at http://www.lycamobile.co.uk/en/eu-roaming-is-changing?awc=6021_1497910292_6a0789e4709773da9fbf38c4d06a516b you will see that they state bundles cannot be used for EU roaming and incoming calls while roaming in the EU are subject to a 200 minutes per month fair use policy.

Both of these are a clear contravention of the regulations. I suspect they will be only one of many networks to try to sidestep the regulations.

Dave
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delaro
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« Reply #1 on: Yesterday at 10:02:04 PM »

Hi all,

It seems Lyca Mobile UK is choosing to deliberately ignore the spirit and wording of the recently implemented roaming regulations. Checking at http://www.lycamobile.co.uk/en/eu-roaming-is-changing?awc=6021_1497910292_6a0789e4709773da9fbf38c4d06a516b you will see that they state bundles cannot be used for EU roaming and incoming calls while roaming in the EU are subject to a 200 minutes per month fair use policy.

Both of these are a clear contravention of the regulations. I suspect they will be only one of many networks to try to sidestep the regulations.

Dave

Ofcom and possibly trading standards could help with that.

Update

Just checked the Polish site and come across a similar restriction.  Local packages are not available when roaming.

http://www.lycamobile.pl/po/roaming-w-ue-si%C4%99-zmienia

There must be a pan European regulator that will be able to enforce changes.

dlR
« Last Edit: Yesterday at 10:06:39 PM by delaro » Logged

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