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Author Topic: Probaly the cheapest line rental available. £9.15p a month.  (Read 11192 times)
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BJ
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« on: March 18, 2010, 06:24:16 PM »

See this offer: http://www.homephonechoices.co.uk/article.asp?id=primus-exclusive-line-rental

Includes Inclusive E&W geographical calls.

Note: Primus offers customers itemised paperless billing - you won’t get a paper bill in the post. If you want a paper bill that will cost an additional £1.76 a month. Primus line rental plans have a 12-month contract length and are subject to a 30 day notice period.
« Last Edit: March 18, 2010, 06:28:21 PM by BJ » Logged
delaro
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« Reply #1 on: March 18, 2010, 09:55:58 PM »

anyone interested make sure you don't take the deal directly.. otherwise it's £9.99 pm
http://www.primussaver.co.uk/homephone_packages.html
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BJ
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« Reply #2 on: March 19, 2010, 04:55:33 AM »

anyone interested make sure you don't take the deal directly.. otherwise it's £9.99 pm
http://www.primussaver.co.uk/homephone_packages.html

and a 18 month contract. Wink
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mobaholic
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« Reply #3 on: March 19, 2010, 10:47:45 AM »


It just so happens that a friend of mine suggested I take a look at Primus Telecom ( run by Planet Talk ) recently.
It is true that it is cheap line rental if you follow the link BJ posted, and the service also allows indirect access providers to be called, but they exclude 0845 and 0870 numbers from free calls, and anyone considering moving their landline to them should carefully consider all the hostile reviews available on the internet.        Wink

Examples:-

Quote
Absolutely rubbish company.  Customer service is appalling, the bills are hard to follow and a rip off.  Was sent a bill for £65 more than I owed, they refuse to acknowledge letters or emails and instead cut your phone off for £20.  Now my bill was paid 2 days after it was due, I pay by standing order, and they cut my phone off.  Cant phone them to sort it.  They also ask for payments every 3 weeks, and now I cannot get onto the website to view latest bill.  Am now switching back to BT. P ...

Quote
I made the mistake to recommend Primus to two of my friends.
Both had big problems, as the switching was not smooth at all. Both left primus.
........ Their customer support is as good as non-existing. That is just plain unacceptable.

Think twice before switching

Quote
They broke their contract by suspending account when they advertised unlimited calling. I have not even used 1000 minutes of 5000 minutes they allocated. Bad Bad Bad Service. You should never si...

Quote
This company has got to be the worst company in the world next to DHL and UPS. At least the worst that I have ever had experience with. They put me on hold for 40 minutes last fall when I had just mov...

Quote
Do not sign up with PRIMUS phone company. They charged me for phone calls to a number that does not even exist. When I asked for an explanation, they did not respond for 3 months, just sent their coll...

These are just a few of the quotes that can be found on most review sites.  See here and here for instance.        Wink

Needless to say, I have resisted the urge to subscribe !        Grin

« Last Edit: March 19, 2010, 11:30:14 AM by mobaholic » Logged

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BJ
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« Reply #4 on: March 19, 2010, 09:02:27 PM »

Some of the complaints you refer to and the site http://www.my3cents.com/search.cgi?criteria=Primus+Telecommunications+Group dont appertain to Primus UK. Wink
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mobaholic
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« Reply #5 on: March 19, 2010, 09:32:23 PM »

Some of the complaints you refer to and the site http://www.my3cents.com/search.cgi?criteria=Primus+Telecommunications+Group dont appertain to Primus UK. Wink

I am very sorry if that is the case BJ, but your "some" is a little non specific.  Which ones do you think should be ignored, and more importantly, can you discount any of those which do apply to Primus UK ?        Undecided

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BJ
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« Reply #6 on: March 20, 2010, 04:00:35 AM »

I would suggest the last 3 examples you use taken from my3cents should be ignored  ,as one poster lives in Northern Virginia, one lives in California,and the other mentions a Cellphone. It looks like all the posts on that site probaly relate to USA.

Their Head Office is in Northern Virginia and they operate all other the world.
http://www.primustel.com/docs/aufactsheet.html

They have a bit of a chequered history in the states.
http://en.wikipedia.org/wiki/Primus_Telecom
« Last Edit: March 20, 2010, 04:21:08 AM by BJ » Logged
mobaholic
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« Reply #7 on: March 20, 2010, 11:32:08 AM »


Many thanks for your reply BJ.        Smiley

Fair comment !        Smiley

But a company which is that unreliable in one country must at least be suspect in its other operations.       Wink

« Last Edit: July 19, 2010, 01:10:43 PM by mobaholic » Logged

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