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Author Topic: Pre caller service  (Read 325840 times)
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ruz
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« Reply #360 on: May 14, 2014, 07:24:21 PM »

Hi,

Any updates on this service?

Regards,
Ruz
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jagga303
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« Reply #361 on: May 16, 2014, 05:30:58 PM »

To Dave Knell
Calling Pakistan has jumped from 3 units per minute to 13 units per minute.
Please reduce this back to 3 units as 13 is just outrageous.
I have lost thousands of units without realising the increase to 13 units per minute.
I know its a shot in the dark, but it would be greatly appreciated if you can credit back some thousands of those units.
Thanks

Jagga303
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i_luv_free_calls
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« Reply #362 on: May 16, 2014, 05:41:08 PM »

To Dave Knell
Calling Pakistan has jumped from 3 units per minute to 13 units per minute.
Please reduce this back to 3 units as 13 is just outrageous.
I have lost thousands of units without realising the increase to 13 units per minute.
I know its a shot in the dark, but it would be greatly appreciated if you can credit back some thousands of those units.
Thanks

Jagga303

Dream on mate getting a credit Wink.

It has been like this for quite a while now. I'm surprised you were not aware of this. It seems like the price hike has been done intentionally as previous requests to "look into it" have fallen on deaf ears unfortunately.
« Last Edit: May 16, 2014, 10:56:28 PM by i_luv_free_calls » Logged
DaveKnell
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« Reply #363 on: June 09, 2014, 11:25:53 AM »

The background to this is that calling Pakistan became a lot more expensive - essentially, they
started taking stiff action against people who were terminating traffic in the country illegally,
through SIM gateways, leaky PABXes or other means.  This forced much more traffic to go via the
official international gateway, and that's expensive.

We are now in the process of contracting with a good "grey route" supplier, which should allow us
to bring the call cost back down.

As someone noted, we managed to keep the cost down when others increased theirs - unfortunately
we couldn't do this indefinitely.

--Dave
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zaheer_khan
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« Reply #364 on: June 09, 2014, 02:54:31 PM »

The background to this is that calling Pakistan became a lot more expensive - essentially, they
started taking stiff action against people who were terminating traffic in the country illegally,
through SIM gateways, leaky PABXes or other means.  This forced much more traffic to go via the
official international gateway, and that's expensive.

We are now in the process of contracting with a good "grey route" supplier, which should allow us
to bring the call cost back down.

As someone noted, we managed to keep the cost down when others increased theirs - unfortunately
we couldn't do this indefinitely.

--Dave


Hi Dave

Can you please reply to my email re our lost calling credit since the old number was removed from our precaller account.

Thanks
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DaveKnell
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« Reply #365 on: June 09, 2014, 03:48:47 PM »

Sorry, Zaheer - that number should be back on Tanveer's account now.

We're up and running with the new supplier for Pakistan - now back to 3 units/min.  Would be interested
in feedback on call quality.

--Dave
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hussain1988
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« Reply #366 on: June 09, 2014, 07:33:03 PM »

Dave

Why is pakistan 3 credits per min and Bangladesh 4 credits per min.

I call Bangladesh alot why is that when I call Bangladesh Mobile numbers after 2 to 4 minutes later the line cuts off why it was ok before
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Lahore Badshahs
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« Reply #367 on: June 09, 2014, 07:55:08 PM »

Sorry, Zaheer - that number should be back on Tanveer's account now.

We're up and running with the new supplier for Pakistan - now back to 3 units/min.  Would be interested
in feedback on call quality.

--Dave

Checked rate to Pakistan on website and it shows 5 unit/min for Pakistan.
Can you check this please.
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amjadkhan
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« Reply #368 on: June 09, 2014, 08:19:34 PM »

Thanks dave and all guys good news heard afther long time that precaller charge now 3 units per mint to pak excellent job welldone
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zaheer_khan
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« Reply #369 on: June 10, 2014, 08:29:15 AM »

Dave

Why is pakistan 3 credits per min and Bangladesh 4 credits per min.

I call Bangladesh alot why is that when I call Bangladesh Mobile numbers after 2 to 4 minutes later the line cuts off why it was ok before

Great job Dave Thanks
We'll give you feedback once used the service
« Last Edit: June 12, 2014, 03:54:57 AM by zaheer_khan » Logged
amjadkhan
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« Reply #370 on: June 11, 2014, 09:11:46 PM »

Hi any one know i bought virgin mobile monthly sim contract  but text going automatic to this number  077814 different numbers  anyone know what service this and how to user this service and any access number forse it ? Thanks
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davegr
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« Reply #371 on: June 11, 2014, 11:34:08 PM »

amjadkhan,

Do not post duplicate questions and do not post questions which are unrelated to the thread topic.
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amjadkhan
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« Reply #372 on: June 11, 2014, 11:59:25 PM »

Ok dave sorry
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fone4rummember
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« Reply #373 on: June 13, 2014, 01:42:23 AM »

Sorry, Zaheer - that number should be back on Tanveer's account now.

We're up and running with the new supplier for Pakistan - now back to 3 units/min.  Would be interested
in feedback on call quality.

--Dave

Excellent job Dave. you are a life saver. Grin
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DaveKnell
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« Reply #374 on: June 13, 2014, 01:30:31 PM »

I've had a number of e-mail complaints that the cheap route to Pakistan isn't working acceptably, so I've routed traffic back to the expensive one for now.  Anyone here got any feedback on the cheap one's quality?

--Dave
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