iphone 4s on O2 with unlimited text and minutes

[delaro]

No worries because they do not what we gonna do to them . I have personally spoken one of o2 adviser in store and asked for fair use policy. You would shock when she said i can use up to 90,000 minutes a month. I said do not worry i use up to 75,000 a month 

Here we go again.. Are you aming for a new record TRuE_SpiRiT??

[TRuE_SpiRiT]

Here we go again.. Are you aming for a new record TRuE_SpiRiT??

No i had enough with vodafone. I am gaining units from Mikael's 03 topping up service for wisely

[i_luv_free_calls]

Result 

Called them again to enable the conference call feature and got through to a Scottish bloke. He was going on about the "group call" feature as well.... then a story that it's only available on iphone tariffs. When he said that, I don't know I just kinda lost my temper and gave him a bit of peace of mind. I said I'm not putting the phone until its sorted or I'm cancelling my contract as I'm still within the 14 days peace of mind guarantee.

He put me on hold for 2 minutes and came back with a good news. Bless him  .

Thanks TRuE_SpiRiT and the rest 

[TRuE_SpiRiT]

No worries

[davegr]

Is there any solid evidence regarding O2's FUP on the On & On contract, such as online T&C's?

[NewStarter]

Is there any solid evidence regarding O2's FUP on the On & On contract, such as online T&C's?

No, nowhere.

[davegr]

I believe there was some kind of recent change in advertising standards where any company advertising unlimited services has to clearly state any fair use policy clearly in their advertising material. I don't know remember where I heard this or know for certain that it has been enforced but if it has, then clearly O2 really does mean unlimited.

Of course, there may be some other clause in the T&C's to cover such usage as users of this forum might have in mind.

[i_luv_free_calls]

Of course, there may be some other clause in the T&C's to cover such usage as users of this forum might have in mind.

There might be 

The problem is there's nothing in their t&c's as far as I know and if you speak to 30 o2 CS advisors in a day, you might get 30 different answers. But most of them said to me that there's no such limit on the number of minutes and texts you can call/month (if you're on Unlimited On & On Tariff) but there's always some sort of limit to prevent it from being abused i.e. spam etc (In other words as you said to stop us abusing their system  )

[djyhkr]

Using O2 for long time  can say they don't stop you until they see you are abusing the system. Although the texts are unlimited I have been charged once a heavily but after discussing with o2 CS they agreed its unlimited and reduced that amount from my bill. Why I am saying this is although its unlimited there is a limit where they will charge. So if we need to use it for long term we all needs to be sensible using the service.

[davegr]

I don't recall ever hearing a customer being harshly punished for "abuse" of O2's tariffs but there is a first time for everything. I think 75000 minutes in a month is rather excessive and can be expected to prompt a response from them sooner or later. It's even worse when you take into account conference calling which will use even more resources.

[MartinNobby]

[CalvinNobby]