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Author Topic: Sky Talk Line Rental Increase  (Read 9351 times)
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davegr
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« on: January 29, 2017, 04:02:45 PM »


Hi all,

You may already be aware but if not, Sky are increasing their line rental from 17.40 to 18.99 on 1st March.

You should have received a letter about it explaining that you can be released from contract due to the increase, however I did not receive my letter. I called them up today though and was allowed out of contact no trouble at all and was even able to specify a termination date. It's quite handy timing as my contract was until October but I'm about to move to an address with no coverage from Sky's network.

I hope this helps somebody.

Dave
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delaro
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« Reply #1 on: January 30, 2017, 09:00:58 AM »

Hi all,

You may already be aware but if not, Sky are increasing their line rental from 17.40 to 18.99 on 1st March.

You should have received a letter about it explaining that you can be released from contract due to the increase, however I did not receive my letter. I called them up today though and was allowed out of contact no trouble at all and was even able to specify a termination date. It's quite handy timing as my contract was until October but I'm about to move to an address with no coverage from Sky's network.

I hope this helps somebody.

Dave

It is unclear thou if existing customers will be affected thou..

http://www.telegraph.co.uk/bills-and-utilities/phone/sky-line-rental-jumps-228-year-second-9pc-increase/

IMHO increase will be applied to everyone.

Some channels will be removed as well

https://www.sky.com/help/articles/changes-to-sky-channels?DCMP=snt-skycom:ec_channel_changes

Good moment to haggle the prices or leave if one's not happy with sky.

dlR
« Last Edit: January 30, 2017, 09:03:05 AM by delaro » Logged

davegr
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« Reply #2 on: January 30, 2017, 11:24:05 AM »

I am an existing customer with a negotiated deal but the increase did apply to me and I was let out of contract.
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BJ
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« Reply #3 on: February 14, 2017, 08:00:27 PM »

See also : http://www.moneysavingexpert.com/news/phones/2017/01/sky-hikes-line-rental-tv-and-broadband-packages-and-call-costs---your-rights-if-affected
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androidfan
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« Reply #4 on: March 07, 2017, 09:13:18 PM »

is anyone having problems with 0870 numbers connecting on sky? it seems they have blocked several ranges today
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i_luv_free_calls
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« Reply #5 on: March 07, 2017, 09:17:20 PM »

is anyone having problems with 0870 numbers connecting on sky? it seems they have blocked several ranges today

Not me personally but I have been informed by a few that they can't get through to some "useful" 0870 numbers. It all started this afternoon.

Seems like Sky is doing what Virgin media started a few months ago. I hope I am wrong though and it is just a temporary glitch.
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sksksk
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« Reply #6 on: March 07, 2017, 10:58:24 PM »

is anyone having problems with 0870 numbers connecting on sky? it seems they have blocked several ranges today
Even i cant connect any 0870 number from afternoon on sky landline
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davegr
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« Reply #7 on: March 07, 2017, 11:18:33 PM »

Which ranges have they blocked? I am no longer a Sky customer so i can't easily test.

Also what happens when you call the ranges?
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davegr
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« Reply #8 on: March 07, 2017, 11:18:57 PM »

Even i cant connect any 0870 number from afternoon on sky landline

Literally any number, or just ones for our kind of services?
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androidfan
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« Reply #9 on: March 07, 2017, 11:44:13 PM »

Literally any number, or just ones for our kind of services?

When you call the 0870 numbers, customers hear the message "you have dialled an incorrect number". But when I got the customer to call another random 0870 number, that seems to connect fine
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davegr
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« Reply #10 on: March 08, 2017, 03:03:09 PM »

When you call the 0870 numbers, customers hear the message "you have dialled an incorrect number". But when I got the customer to call another random 0870 number, that seems to connect fine

Still happening today? I might try a few calls when I have access to a Sky line in a few days.

What are the number ranges which no longer work?
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i_luv_free_calls
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« Reply #11 on: March 08, 2017, 03:11:19 PM »

Still happening today? I might try a few calls when I have access to a Sky line in a few days.

What are the number ranges which no longer work?

According to the information I have, SKY have blocked most/all dial through, conference and radio Service numbers. 
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androidfan
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« Reply #12 on: March 08, 2017, 03:15:16 PM »

According to the information I have, SKY have blocked most/all dial through, conference and radio Service numbers. 

So are they blocking whole ranges or individual DDI numbers?
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i_luv_free_calls
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« Reply #13 on: March 08, 2017, 05:12:52 PM »

So are they blocking whole ranges or individual DDI numbers?

Seems like they are blocked the whole ranges.
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davegr
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« Reply #14 on: March 08, 2017, 08:21:21 PM »

So, Sky become just like most other providers arbitrarily blocking whatever numbers and ranges they feel like, in breach of regulations.
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