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Author Topic: Apology for forum software error.  (Read 10252 times)
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mobaholic
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« on: June 18, 2008, 03:38:34 PM »


Hi folks,

I have just used the forum 'Newsletter' feature for the first time, and I am sorry that things did not go well.        Cry

Having drafted my notice I clicked on 'send message'.

There was a long delay, and then I got the following error report:-

Quote
Database Error: MySQL server has gone away
File: /var/www/vhosts/foneforum.co.uk/httpdocs/Sources/Subs.php
Line: 631Database Error: MySQL server has gone away
File: /var/www/vhosts/foneforum.co.uk/httpdocs/Sources/Load.php
Line: 2008

This meant very little to me, so I repeated this twice more, with the same result unfortunately.

I now find out that each message did go out, and am embarrassed to discover that you will all be inconvenienced by multiple messages.        Roll Eyes

I am very sorry for this.        Cry


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mobaholic
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« Reply #1 on: June 19, 2008, 10:06:16 AM »


Members may be interested to know that I have reported the software bug experienced yesterday to SMF.

See:-   here.

It will be interesting to see if any helpful comments, feedback or advice come back to us.

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ash
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« Reply #2 on: June 19, 2008, 11:10:18 PM »

no problem mobaholic.. just checked 3 of your msgs,,
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mobaholic
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« Reply #3 on: June 20, 2008, 09:58:27 AM »

no problem mobaholic.. just checked 3 of your msgs,,

Good to see you are still around ash.        Smiley

Not a lot has come from my enquiry on SMF yesterday.  If you look at my post here, you will see that it has been viewed 88 times to date, and a few replies have been posted, but nothing of starting interest or usefulness unfortunately.        Cry

If anyone was online yesterday morning, you may have noticed a large number of guests were here.
I counted 12 at one time, who all appeared to be looking in from California in the USA.        Shocked
All but one of them were reading this thread; one was printing it off; and one was totally engrossed reading all my help pages here.
One of them tested the registration process, but didn't complete it.
I assume they were all from SMF, but again no useful information was derived from the visit alas.

As I am not a computer programmer, I guess we will just have to live with our software bug.        Cry

What I have learned is to distrust error messages that this software generates, and if I ever again attempt to send a member newsletter, I will most certainly check if any messages were delivered before attempting to try again, no matter what error report is generated !     Grin

mh.

« Last Edit: June 20, 2008, 11:33:18 AM by mobaholic » Logged

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mobaholic
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« Reply #4 on: June 20, 2008, 11:37:39 AM »


Welcome to all our friends looking in again from SMF !        Smiley

Its a record for us to have 20 people online concurrently.         Grin

mobaholic.

« Last Edit: June 20, 2008, 11:45:31 AM by mobaholic » Logged

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rashmi_sweet23
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« Reply #5 on: June 22, 2008, 01:42:20 PM »

very soon it will be 200...
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rashmi_sweet23
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« Reply #6 on: June 22, 2008, 01:43:08 PM »

and many more...
« Last Edit: June 22, 2008, 02:25:44 PM by rashmi_sweet23 » Logged
Dave
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« Reply #7 on: June 22, 2008, 04:26:06 PM »

and many more...

I'll second that!

Cheers Rashmi.

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